by smartlake | Sep 16, 2019 | banking, Blog, chatbot, Machine Learning, NLP, wealth management
Improving the Banking Onboarding Assistant In a previous article, https://smartlake.ch/on-boarding-virtual-assistant-myths-and-reality/, we have demonstrated how to use a banking virtual assistant to assist client on boarding. Today we want to go a step further and...
by smartlake | Sep 1, 2019 | Artificial Intelligence, banking, Blog, chatbot, NLP
There is quite a number of myths and legends about virtual assistants. When reading the news and articles, it seems artificial intelligence can learn about everything and then reproduce anything it has learned. This is somewhat true. If it is not trained with business...
by smartlake | Dec 19, 2018 | banking, blockchain, DLT
What we can learn from the Legal Framework for distributed ledger technology and blockchain in Switzerland? Couple of days ago the Swiss Federal Council published a report on Blockchain. Interestingly the report focus on the fundamentals of this technology and the way...
by smartlake | Sep 15, 2018 | banking, Blog, chatbot
In the previous article on the same topic https://smartlake.ch/banking-assistant-interaction-made-easy/, I shared a few lessons learned while developing a simple chatbot for client on-boarding and came to the conclusion that technology was not the main challenge, but...
by smartlake | Sep 7, 2018 | Artificial Intelligence, banking, Blog, Machine Learning, wealth management
Client management and specifically on-boarding in banking and wealth management is still a tedious and complex process. It typically requires collecting, cleaning and processing of client data, applying a number of more or less automated rules and finally some human...
