by smartlake | Apr 18, 2020 | Artificial Intelligence, banking, Blog, chatbot, Machine Learning, NLP, wealth management
Building Blocks In the first part of the series we have shown how to define intents and capture dialog attributes using AWS Lex and AWS Lamda functions (https://smartlake.ch/onboarding-virtual-assistant-for-banking-behind-the-scene-part-i/). We will dive now a little...
by smartlake | Apr 11, 2020 | Artificial Intelligence, banking, Blog, chatbot, Machine Learning, NLP, wealth management
Building Blocks In a previous article,https://smartlake.ch/onboarding-virtual-assistant-for-banking-adding-product-recommendations/, we have shown the integration of product recommendation in a simple onboarding dialogue. In this article we are going to show how we...
by smartlake | Sep 16, 2019 | banking, Blog, chatbot, Machine Learning, NLP, wealth management
Improving the Banking Onboarding Assistant In a previous article, https://smartlake.ch/on-boarding-virtual-assistant-myths-and-reality/, we have demonstrated how to use a banking virtual assistant to assist client on boarding. Today we want to go a step further and...
by smartlake | Sep 1, 2019 | Artificial Intelligence, banking, Blog, chatbot, NLP
There is quite a number of myths and legends about virtual assistants. When reading the news and articles, it seems artificial intelligence can learn about everything and then reproduce anything it has learned. This is somewhat true. If it is not trained with business...
by smartlake | Sep 15, 2018 | banking, Blog, chatbot
In the previous article on the same topic https://smartlake.ch/banking-assistant-interaction-made-easy/, I shared a few lessons learned while developing a simple chatbot for client on-boarding and came to the conclusion that technology was not the main challenge, but...
by smartlake | Jul 19, 2018 | Artificial Intelligence, Blog, chatbot
Click on the video below to see an example of a banking virtual assistant ( note the typo is voluntary to show that NLP is actually working in the background), it is a basic example of a potential dialogue between a user and a banking bot that provides multiple entry...
