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SmartLake is a not for profit group of passionate people sharing ideas on how smart technologies can be used in business day to day operations and how business can leverage them to define new business models. We are particularly interested in practical use cases for Artificial Intelligence and Blockchain in the finance industry.
As we come from the Geneva Lake region in Switzerland, we named it in reference to our beautiful lake and mountains.
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Banking and Chatbots: “Show me the money”
In the banking industry, conversational assistant ( also called digital agent, chatbot, digital assistant or virtual assistant ) projects is the new black
Conversational Assistants in Banking: Designing Flexible Dialogues
In the previous article on the same topic, I shared a few lessons learned while developing a simple chatbot for client on-boarding and came to the conclusion that technology was not the main challenge, but finding the right dialogue and make it appealing and as natural as possible. Now the question is what is natural while talking or chatting to a banking virtual assistant. Let us discuss how to approach the design of such a dialogue.
On-boarding Virtual Assistant: Myths and Reality
There is quite a number of myths and legends about virtual assistants. When reading the news and articles, it seems artificial intelligence can learn about everything and then reproduce anything it has learned. This is somewhat true. If it is not trained with business context and rules, that is not helpful. The same applied to artificial intelligence applied to virtual assistants or chatbots.
Introduction In the first two articles of the series we have shown how to use the Google NLP andthe AWS Comprehend API to extract words from a person profile and compare it to a job description...
Introduction In the first article of the series we have shown how to use the Google NLP API to extract words from a person profile and compare it to a job description (https://smartlake.ch/natural-language-processing-experimenting-entity-recognition-part-1/). In this...
Introduction Natural language processing is one of the most promising areas of machine learning and artificial intelligence today and the area that is growing the fastest. There are lots of figures out there that are trying to predict the growth of the market, but I...
This is the abstract of an article that is currently in preparation and that I am planning to publish about the use of machine learning in wealth management. Abstract There is a lot of buzz aroundartificial intelligence (AI) and machine learning (ML) and...
What we can learn from the Legal Framework for distributed ledger technology and blockchain in Switzerland? Couple of days ago the Swiss Federal Council published a report on Blockchain. Interestingly the report focus on the fundamentals of this technology and the way...
Text mining can be fun and applied to practical day to day tasks. One example of text mining is matching a resume to a job description. A resume or online profile can be compared to job postings in order to check commonly used words for example. That will help...
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